Careers

Your primary role encompass all areas of safety and security in the organization which includes (but not limited to):

• Carrying out the tasks and duties listed for designated posts at the Fire Command Centre and Hotel Driveway in a professional manner
• Ensuring that there are no suspicious characters, irregularities, fires, unsafe conditions and/or missing or inoperative safety equipment during patrols
• Assisting in decoding guest room Elsafe and reading Ving Card door system
• Conducting proper checks and ensuring records are in place for all movements entering/ exiting the hotel premises
• Reporting any irregularities and assist in investigations, if any
• Assuming duties during fire evacuations and/or emergencies
• Assisting guests and colleagues in a professional manner in relation to our protection and prevention objectives

Write to us if you check the following listed:

• Physically fit with no functional limitations that will prevent security duties from being carried out
• Fully literate, and have writing and computation abilities
• Willing to work 3 rotating shifts including weekends and public holidays on a 5-day work week

Prior army, police or SCDF experience is an added advantage.
Applicants with additional years of relevant experience will be considered for senior roles.

You strive to create a clean, comfortable and conducive environment for our guests, and our guests can feel at ease because of you and the magic you do.

Your primary role encompasses all housekeeping duties within the organization which includes (but not limited to):

• Maintaining a clean, comfortable, usable and safe environment without interrupting or inconveniencing guests
• Completing assignments for every shift duty in a timely manner
• Changing bed linens, replacing towels, vacuuming rooms and assisting with the general cleaning of all surfaces
• Performing ad hoc duties assigned by the Assistant Housekeeper

Write to us if you check the following listed:

• Physically fit with no functional limitations that will prevent housekeeping duties from being carried out
• Able to converse in basic English
• Able to work independently in a fast-paced environment
• An eye for detail
• Willing to work on rotating shifts including weekends and public holidays

Spick-and-span is the name of the game and you’re the gamemaster.

You are responsible for the smooth flow of housekeeping operations and you ensure that the hotel is well-maintained, so our guests can enjoy their experience without interruptions or inconveniences.

Your duties include (but not limited to):

• Carrying out room and public area inspections
• Ensuring all furnishings, facilities and equipment are clean and well-maintained
• Coordinating the spring-cleaning and maintenance schedule, and upkeeping the Housekeeping inventory
• Monitoring and controlling housekeeping duties such as Lost and Found, Key Control and Security and Emergency Procedures to ensure the health and security of guests and associates
• Handling Housekeeping administrative matters such as planning the roster and work assignments, conducting associate performance reviews and/or counselling, training associates as and when needed etc

Write to us if you can check the following listed:

• Minimum 2 years’ experience in similar capacity
• An eye for detail
• Able to work independently in a fast-paced environment
• Willing to work on rotating shifts including weekends and public holidays

Proficiency in Microsoft Office Applications and OPERA system is an added advantage.

Whether it’s through your sincere warm welcome or efficiency in getting our guests checked in, they are delighted to meet you because they know you genuinely care about their experience. You grasp every opportunity to create a pleasant lasting impression during their stay with us, and you make them feel at home with your friendly demeanour.

Your duty includes (but is not limited to):

• Working closely with other departments on deliverables necessary to create a great experience for our guests
• Making our guests feel at home with your wholehearted friendliness
• Attending to guests’ arrival and departure needs promptly and accurately
• Handling irregularities and guests’ feedback with empowerment and strong accountability in a timely manner

Your versatility and employability will also be enhanced with cross-learning opportunities at the Concierge Desk, Executive Lounge and Serviced Residences.

Write to us if you check the following listed:

• Thrives on guest satisfaction
• Able to work independently in a fast-paced environment
• Willing to work 3 rotating shifts across a 5-day week

Voted Best Buffet in Singapore by AsiaOne People's Choice Awards for 7 years running, we invite you to be part of the award-winning F&B team as you take on the following responsibilities:

• Preparing daily items from A la Carte, Buffet & Catering menus and to standby mise en place and live cooking station items to be consistent with existing standard operating procedures
• Being stationed at the live cooking station, you replenish buffet items and attend to guest requests in a timely manner
• Maintaining the cleanliness and hygiene of the working environment and operating equipment

Write to us if you check the following listed:

• Passionate about culinary arts
• Service-oriented
• Able to work independently under tight timelines

When guests dine with us, they’re not just excited about the cuisine prepared by our award-winning culinary team; they’re impressed by your warm greeting, seamless service and flawless table settings. No matter the time or day, your friendliness leaves our guests with a delightful lasting impression they’ll remember the dining experience by.

Your duty includes (but is not limited to):

• Upkeeping a conducive dining environment for our guests through table setup in accordance with standard operating procedures and consistent maintenance of the restaurant’s cleanliness
• Ensuring guests are kept hydrated and refreshed during their meals by promptly replenishing water and replacing soiled cutleries
• Extending wholehearted friendliness with a personalised touch to diners and ensuring that they’re comfortable and satisfied at all times
• Working closely with the team and/or other departments to deliver moments that WOW, especially if guests are here to celebrate a special occasion

Write to us if you check the following listed:

• Service-oriented
• Loves food and having fun at work!
• Able to work independently in a fast-paced environment
• Willing to work on rotating shifts including weekends and public holidays

It’s not a job, it’s a passion. You enjoy meeting people, forging relationships and you go above and beyond to develop and maximise business for the hotel. You manage to achieve (and even exceed!) the revenue budget in your assigned accounts/ territory.

Your duty includes (but is not limited to):

• Building rapport and establishing relationships with key accounts and new potential accounts, ensuring the budget is achieved at all times
• Planning and implementing relevant sales strategies to acquire new accounts and grow the existing database
• Fulfilling the minimum number of sales calls including regular visits, site inspections, new account solicitations and client entertainment
• Being a part of the planning and execution of events for corporate accounts
• Assisting in preparing periodic reports and presentations, developing annual business plans and managing annual RFP processes
• Being accountable for clients’ feedback and/or requests, liaising with relevant departments on issues and promptly seeking resolutions
• Performing cross-selling where and when necessary

Write to us if you check the following listed:

• Passionate about working in the hospitality industry
• Excellent interpersonal skills
• Able to work independently in a fast-paced environment
• Results-driven with a successful sales record in a hotel and/or serviced residences

All our guests have to do is to give you a ring, and they’ll know that their upcoming stay with us is sorted. You clarify their doubts and offer advice to help them make the best arrangement for their upcoming stay with us; and when our guests speak to you, they feel your wholehearted friendliness in making them feel at home.

As a Reservations Officer, your role encompasses all areas of room reservations (but not limited to):

• Handling room reservations-related enquiries, tasks and reports
• Processing room reservations made on various channels accurately and efficiently
• Maximising room revenue through upselling
• Creating colourful guest experiences by ensuring guest requests are communicated to relevant departments for necessary actions in a timely manner
• Providing support as and when necessary to the Sales & Marketing team

Write to us if you can check the following listed:

• Excellent communication skills
• Eye for detail
• Love to colour someone’s day
• Able to work independently under tight timelines
• Willing to work on alternate Saturday and/or Public Holidays (off in lieu will be granted)

Prior working experience in the hotel and/or travel industry with knowledge on the OPERA system is an added advantage.

Reporting to the Accounting Manager, the Accountant will oversee all matters pertaining to Accounting related activities of the hotel and assist the Accounting Manager in preparing all management & statutory reports for management review and decision making.

You will be responsible for ensuring the smooth and efficient operation of the Accounting Department while adhering to accounting standards and guidelines according to company standard operating procedures.

Your duties include (but not limited to):

• Managing and ensuring proper internal control for revenue & collection processes for all hotel operations including F&B and other income operations
• Ensuring compliance with accounting standards and guidelines according to the hotel’s standard operating procedures and Singapore statutory requirements
• Checking and ensuring daily OPERA trial balance uploaded to Great Plains (GP) tallies and are posted to the correct GL code for respective departments
• Ensuring income and expenses are posted to the correct GL code in GP
• Checking and ensuring all journal vouchers are prepared accurately, are authorised and posted in GP in a timely manner
• Preparing monthly schedules including prepayment
• Checking on daily General Cashier report and ensuring cashier drop shift tallies with OPERA
• Ensuring standard reports are prepared, filed and authorised according to the audit requested
• Processing invoices, following up with vendors and resolving discrepancies in a timely manner
• Processing the monthly payroll in a timely and accurate manner
• Processing employee expense claims, verifying expenses and ensuring that all claims are within company guidelines with proper approval obtained
• Ensuring e-claims are paid in a timely and accurate manner
• Checking and ensuring that e-claim transactions uploaded to GP tallies and are posted to the correct GL code for the respective department.
• Submitting Banker’s Guarantees, preparing GST reconciliations and monthly bank reconciliations
• Preparing daily and monthly STR reports
• Taking responsibility for the month-end closing process
• Preparing all necessary statutory reporting requirements and submitting them to all relevant authorities
• Assisting the Accounting Manager in managing the staff in the Accounting department and taking on his/her daily duties in his/her absence
• Performing ad hoc duties assigned by the management

Write to us if you can check the following listed:

• Full ACCA/CA/CPA qualifications or equivalent
• Strong organisation skills
• An eye for detail

Reporting to the Director of Business Management, you assume full empowerment and responsibility to plan and implement revenue maximisation strategies for both the hotel and serviced residences (8 on Claymore Serviced residences). Your core focus is on occupancy, rate and RevPAR optimisation.

Revenue Management/ Business Development

• Implementing effective and successful pricing strategies to maximise the RevPAR for both properties at all times
• Closely monitoring and analysing our pricing strategies against our Comp Set and trends, and making necessary recommendations and/or strategies to ensure our properties stay competitive in the market
• Supporting the agreed sales strategy, and ensuring our inventory management, rates and all of our channels of distribution are open accurately
• Preparing and presenting 3-month forecasts according to market segments for both properties whenever required
• Developing packages/ promotions to fill need periods
• Assisting in the preparation of price grids covering corporate and leisure business
• Supporting the Sales & Marketing team in market analysis, the strategic planning process and development of the Annual Business Plan
• Increasing business partner support (OTAs) by building and maintaining cooperative working relationships with a view to increase revenue and/or market share in line with agreed strategic direction

Reservations / Personnel Management & Development

• Leading, managing and motivating the Reservations team, ensuring work is completed accurately
• Ensuring all direct reports have strong product knowledge and job competencies
• Managing and controlling the Profit & Loss of the Reservations team

Write to us if you check the following listed:

• Self-driven
• Creative
• Excellent communication and analytical skills
• Well-versed in OPERA system, IDeaS and Microsoft Office Applications
• Minimum 3 years of relevant experience in a similar capacity, in a hotel 400 or more rooms in their inventory